My Expertise

Program and Project Management Program Management is the process of managing several related projects, often with the intention of improving an organization's performance. Program management is concerned with doing the right projects, whereas project management is about doing projects right. My expertise lies with multi-national headquarter driven programs and projects. Here are some highlights: - Define Program/Project Goals and Objectives - Quantify Program / Project Benefits - Plan Scope - Plan and Establish a Governance Structure - Setup and Enable a Team - Identify internal and external Stakeholders - Analyze & Document Business Requirements - Write and Publish a Program/Project Charter - Make Program/Project Benefits transparent through a solid Value Proposition - Develop WBS Structure, Schedule and the Financials - Estimate Costs and Define Budget - Develop Program/Project Management Plan - Plan Procurements - Plan Communications - Develop Human Resource Plan - Plan Quality and Audits - Plan Program Risk Management - Direct and Manage Program/Project Execution - Manage the Change (People, Process, Technology & Organization) - Monitor and Control Program Performance, Scope, Schedule, Financials and Risks - Manage Stakeholder Expectations - Report Program Performance - Assure Program Benefits Sustainment and plan final handover to Program/Project sponsor - Continuous Improvement - Execute Program Closure		Channel Management Channel Management is the organization of the ways in which companies reach and satisfy their customers. Channel management involves more than just distribution and has been described as management of how and where a product is used and of how the customer and the product interact. Channel management covers processes for identifying key customers, communicating with them, and continuing to create value after the first contact. My expertise lies with Channels which sell business software and consulting services . Here are some highlights: - Identify white spots and convince channel partners to invest into new market segments - Quantify business potentials and identify buying behavior and characteristics of customer base - Perform a market segmentation and help to focus R&D and sales efforts to get the optimal ROI - Identify and establish an effective direct and/or in-direct sales channel to serve target customers in the best possible way and with the right products & services - Revisit & optimize existing channel structure and initiate actions to increase channel performance - Define an ideal partner profile and execute partner recruitment - Define a set of critical customer qualification parameters to optimize sales efforts and target the right customers right from the start - Establish a referral program to enlarge eco-system and increase lead generation - Define and announce quality standards for products and services , so that top partners can certify their products to obtain a quality certificate - Define an enablement curriculum to promote class room and web based trainings for partners - Help partners to plan and execute demand generation activities in order to raise market awareness and assure pipeline coverage - Define upsell strategies for products and services into existing installed base - Promote success stories and reference creation - Drive yearly Business & Revenue Planning Process to assure partner commitment and focus - Continuous Training & Enablement of Channel partners and their referrals to ramp up new joiners and to sustain performance of existing partners

Tel: + 49 69 43 000 533 | EMail: management@tte-mcs.com | | MBA , PMP , Dipl.-Inf.(FH) Tulca ERTÜZÜN